Privacy policy

Privacy Policy – SneakGoat

At SneakGoat, we are committed to protecting our customers’ privacy. This Privacy Policy explains how we collect, use and protect your personal data when you visit our website or make a purchase on SneakGoat.co.

1. Information We Collect

When you use our website, we may collect the following information:

  • First and last name;
  • Shipping and billing address;
  • Email address;
  • Phone number;
  • Payment information, encrypted and secured;
  • IP address and browsing data, through cookies.

We only collect the information necessary to process your order, provide customer support and improve your experience on our website.

2. How We Use Your Data

We use your information to:

  • Process your orders;
  • Manage deliveries and returns;
  • Send you confirmation and tracking emails;
  • Respond to your questions through our customer service;
  • Improve your user experience on our website.

Your data is used only for legitimate business purposes related to your order, your account or your interaction with SneakGoat.

3. Cookies

Our website uses cookies to:

  • Remember your shopping cart;
  • Analyse traffic on our website;
  • Improve performance and user experience.

You can disable cookies at any time through your browser settings.

Please note that disabling cookies may affect certain features of the website, including cart memory and checkout experience.

4. Data Security

Your personal data is stored securely.

We implement appropriate technical and organisational measures to prevent loss, misuse or unauthorised access to your information.

Payments are protected by SSL encryption technology and processed through secure payment platforms. SneakGoat does not store your full card details.

5. Data Sharing

SneakGoat does not sell or rent your personal data.

Your information may only be shared when necessary to:

  • Process and ship your order, including with carriers and logistics providers;
  • Process payments securely;
  • Provide customer support;
  • Comply with a legal or regulatory obligation.

We only share the information required for these purposes.

6. Your Rights

In accordance with the General Data Protection Regulation, GDPR, you have the following rights:

  • Right of access to your personal data;
  • Right to rectify your information;
  • Right to erase your data;
  • Right to restrict processing;
  • Right to object;
  • Right to withdraw your consent at any time, where consent is the legal basis for processing.

7. Exercising Your Rights

For any request relating to your personal data or the exercise of your rights, please contact us at:

📧 contact@sneakgoat.co

We will respond to your request as soon as possible, in accordance with applicable regulations.

To help us process your request faster, please include your full name and the email address used when placing your order.

8. Changes to This Privacy Policy

This Privacy Policy may be updated at any time to reflect legal, regulatory or technical changes.

The latest version published on SneakGoat.co shall prevail and replace any previous version.

Last updated: June 2026